Terms & Conditions
By using our website users must agree the flowing terms and conditions. We have full rights to change the terms and conditions any time. So be updated to this page.
1. Information and Account:
Users provide us their personal information via contact form, Account sign up form or product order form. We suggest our users to provide with the valid and real information. We ensure our users with the security and privacy of their personal information.
2. Order terms:
Users can order our products through the checkout process in two different ways. One as a guest and one creating the account. Checking out as a guest is the fast process but we recommend to check out creating the account because through this way one can track their order and status in the future after login to the website. Order once made couldn’t be cancelled. If you wish to cancel the order due to any reason you should let us know within 24 hours of your order via phone.
How long will it take my product to arrive?
When you place an order with Nepal Khukuri, Your actual date of delivery will depend on the shipping option, we shipped our all goods by DHL or UPS, (remember 3 to 10 working days delivery time). weather and shipping company delays can slow down the orders.
What different shipping options do you offer?
We offer weight based shipping for different countries at the current time. We will be using other shipping methods as well in the future.
How much will shipping cost?
We provide you with shipping costs for a variety of shipping methods while you are shopping and during checkout. Our shipping prices are based on the exact quote of major shipping companies to ship from the warehouse to your address. We do not make a profit on shipping.
We accept PayPal as our payment system. However in some cases we do accept payment via western union and direct bank deposit as well in the case the users order the product contacting us directly.
5. Product returns
If our users want to return the certain products they should ship the product back to us with their own cost but if the mistake on shipping of certain products is due to our reason then we consider the shipping cost. They can use the returns link at the bottom of our website before shipping back the products to return.